Internal Sales Executive - Coats Recruitment Limited : Job Details

Internal Sales Executive – Logistics Industry

Redditch

Permanent | Full-Time

Are you a confident communicator with a knack for building lasting relationships? Do you thrive in a fast-paced logistics environment where no two days are the same? Our client, a leading player in the logistics sector, is looking for an Internal Sales Executive to join their team in Redditch.

This is a fantastic opportunity to work closely with key decision-makers, support the sales team, and play a vital role in maintaining and growing long-term client partnerships.

• Assisting in key account management, ensuring high standards of customer care and service.
• Monitoring and supporting customer performance, liaising between sales and operational teams.
• Reviewing customer spending patterns and identifying business trends.
• Building and maintaining strong relationships with clients, including supporting major contract negotiations alongside the Sales Manager.
• Assisting the Sales Director and Managing Director in reviewing and implementing annual rate increases.
• Maintaining active communication with operational departments to ensure smooth service delivery.
• Preparing and maintaining customer quotes, tracking success rates and identifying conversion trends.
• Updating and managing the CRM system to ensure all activity is recorded and monitored effectively.

• Previous experience in an internal sales, account management or customer service role (logistics industry experience highly desirable).
• Excellent communication skills and a proactive, can-do attitude.
• Strong organisational skills with a good eye for detail.
• Ability to manage multiple tasks and deadlines in a busy team environment.
• Confident using CRM systems and Microsoft Office Suite.

This is a permanent opportunity offering growth, stability, and the chance to be part of a thriving and supportive team.