Internal Sales Administrator - Reed : Job Details

?? £26,000 DOE | ?? Full-Time, Permanent

Are you a proactive, customer-focused professional with a flair for sales and service? REED is proud to be recruiting on behalf of a dynamic and purpose-driven organisation that’s experiencing rapid growth. This company values ambition, professionalism, and integrity—and they’re looking for an Internal Sales Administrator to join their collaborative team.

As an Internal Sales Administrator, you’ll be instrumental in managing and renewing service maintenance contracts while supporting a close-knit internal sales team. You’ll work alongside Area Sales Managers to deliver a seamless customer experience from initial quote to final contract.

• Create and manage tailored service contracts and renewal documents
• Provide outstanding customer support via phone, email, and live chat
• Coordinate order fulfilment and keep customers informed throughout
• Maintain accurate CRM records and analyse data for growth opportunities
• Assist the sales team with admin tasks and invoice queries
• Contribute to process improvements and strategic sales initiatives

• Experience in a sales support or administrative role within a fast-paced environment
• Strong communication skills and a customer-first mindset
• Proficiency in Microsoft Office and CRM platforms (e.g., NetSuite)
• Excellent attention to detail and organisational skills
• A collaborative team player with a drive for continuous improvement
• Experience in technical sales is a bonus

• Salary: £26,000 per annum (DOE)
• Hours: 37 hours per week, Monday to Friday
• Location: Wolverhampton
• Contract: Full-time, permanent