Internal Sales Account Manager - Key Appointments (UK) Ltd : Job Details

Internal Sales Coordinator / Internal Account ManagerWe are recruiting an Internal Sales Account Manager on behalf of a well-established, family-run engineering company based in Cleckheaton.

• Location: Cleckheaton, West Yorkshire
• Salary: £28,000-£30,000 per annum (depending on experience) + bonus
• Hours: Full-time, 37 hours per week (Monday to Thursday 08:30–17:00, Friday 08:30–16:30)
• Flexibility: 4-days per week will also be considered
• Contract: Permanent

About the Company:This company has developed into a global leader in the manufacturing and supply of cooling system components and solutions. Known for its commitment to quality and customer satisfaction, it offers a supportive and ambitious environment where employees can grow and thrive.About the Internal Sales Account Manager role:This is a key role within the sales and customer service team. You will work directly with B2B customers to build strong relationships, manage enquiries, and contribute to the delivery of projects worldwide. It’s a hands-on position suited to someone who enjoys variety and wants to be part of a growing SME where their ideas and contributions are valued.Key Responsibilities:

• Build long-term relationships with new and existing B2B customers
• Respond to enquiries, provide quotes, and process orders efficiently
• Maximise sales through cross-selling, upselling, and follow-ups
• Maintain accurate records and price lists
• Support international customers in GBP, EUR and USD
• Conduct virtual customer meetings via Microsoft Teams
• Use Microsoft Dynamics Business Central to process and manage orders
• Participate in internal production planning meetings
• Identify new business opportunities and manage customer accounts proactively

Skills and Experience:

• Proven experience in B2B internal sales, customer service (CX) or account management
• Previous experience in a product-based business is essential
• Strong knowledge of Microsoft Office, especially Excel
• Experience with Microsoft Dynamics Business Central (or NAV/Navision) preferred

Personal Attributes:

• Strong communicator with good commercial awareness
• Detail-focused and organised with the ability to prioritise tasks
• Team player with a proactive, solution-focused approach
• Passionate about delivering excellent customer service

What’s on Offer:

• Competitive salary plus company performance-related bonus
• Friendly and supportive team environment
• Opportunities for career development and growth
• Option to work a 4-day week, depending on experience and suitability
• Join a company with a strong reputation and global reach

Apply Now:If you’re looking for a varied and rewarding Sales Coordinator role where you can make a real difference, apply today with your CV.Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. Key Appointments UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this role, you give consent for your CV to be processes by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments