Internal Comms Manager - Stand Alone Role - Various Locations! - Norfolk Capsey : Job Details

Internal Communications ManagerLocation: Birmingham, Leeds, London, ManchesterWe're looking for an experienced Internal Communications professional to join a dynamic Business Development & Marketing team. Reporting to the Head of Marketing Operations, you’ll play a central role in shaping and delivering the firm’s internal communications strategy, helping to ensure colleagues feel connected, informed, and engaged.

This is a standalone role with significant visibility and responsibility. You’ll partner with senior leadership and teams across the business to deliver key internal messaging, support change communication initiatives, and promote a consistent tone of voice across all internal channels.

Key Responsibilities

• Write high-quality, creative copy; edit and proofread content to ensure consistency and alignment with the firm's values and strategy.
• Coach and upskill internal stakeholders on internal communication best practices.
• Develop communication plans in collaboration with project teams and business units.
• Design and deliver creative, multi-channel campaigns to engage a diverse workforce.
• Plan content and support communication efforts for senior leadership events and updates.
• Lead internal messaging for large-scale business changes.
• Manage internal channels (written, video, audio, live events), track engagement metrics, and identify opportunities for improvement.
• Collaborate with HR on internal engagement, employer brand, and retention campaigns.
• Support communication initiatives from employee network groups and business services teams.

What We’re Looking For

• Strong collaboration skills and confidence engaging with senior stakeholders.
• Significant experience in a senior internal communications role.
• Proven experience in developing and implementing internal communication strategies.
• Exceptional writing, editing, and proofreading ability.
• A track record of delivering engaging, impactful communications across multiple channels.
• Experience working closely with senior leadership to deliver key internal messaging.
• Strong background in change management communications and measuring communication effectiveness.
• Experience acting as a brand champion and ensuring alignment to tone of voice and strategic goals.

At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

ABOUT NORFOLK CAPSEY

Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates