Insurance Claims Handler - Robert Half : Job Details

- Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety

-Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions

-Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information

- Maintain accurate records on the system ensuring making sure the highest standards of data integrity are upheld

- Work with wider team to resolve complex issues & escalate issues where needed

-Continuously strive to exceed customer expectations and deliver exception service

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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