Insurance Administrator - Brown & Brown (Europe) : Job Details

Insurance Administrator

Location: Sheffield

Our Estate Insure team at ECS is consistently growing. Why? because we've regularly attract more and more client clients and want to make sure they get the high levels of service we've built our reputation on, along with the fact we want all of our staff to have manageable workloads.

Estate Insure is a product specific facility providing a household insurance solution for estates in probate and consequently we deal with hundreds of solicitor firms around the UK.

On a day to day basis you'll be:

• Providing administration support to our front-line team
• Producing renewal invitations by calculating the premium and attaching any necessary endorsements, make appropriate amendments to statement of facts in accordance with the individual risk
• Ensuring documentation and systems are accurate
• Produce renewal notification email and attach appropriate documents
• Chase outstanding renewal instructions
• Deal with incoming enquiries/emails/post including processing payments, issuing receipts and other documents
• Raise invoices in line with Company accounting procedures and manage account payment
• Chase outstanding payments
• Complete the administration of client's insurance requirements on a daily basis
• Working in a compliant and timely manner on all cases
• Displaying a real team approach and a willingness to collaborate with your teammates and grow with the team

What's on offer:

A fantastic team environment within a business that loves looking after clients and who continually go the extra mile to ensure a fantastic professional service

An attractive negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (25 Days Holiday, Pension etc.) and a culture built around developing its staff including with product and systems training.

Once you've passed your probation we'd also be happy to fund professional qualifications.

Your experience:

• Preferably a minimum of 1 years Personal Lines Insurance experience
• You'll have a solid background in Word, Excel and other Microsoft Office applications
• Wider broking platforms (Acturis in an ideal world) depending on your experience
• You'll be able to communicate clearly and effectively with clients at all levels
• Comfortable in dealing with customer enquiries via phone, letter and email
• Flexibility, understanding and assisting colleagues when the workload of others is greater than your own, or when your specific knowledge is required
• Given the nature of this role we do require candidates to carry out duties within the strictest of confidence

Wider about us:

ECS are part of Brown & Brown Insurance Brokers (UK) Ltd which aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. As part of the Brown & Brown team you will be joining one of the world's largest insurance broking organisation with all the benefits and opportunities such an organisation brings.

We are straight talking, professional and with accountable leaders who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. We can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.

This role will be great for you if you enjoy interacting with people and helping clients. Our Account Handlers are excellent at providing technical, administrative and client service support including existing business, new business and mid-term adjustments.

You will work to manage client relationships to a high standard through various means of communication and you will be focused and motivated to achieve team success whilst adhering to all compliance requirements.

For more information please apply online or contact Dan Hurley.