Infrastructure and Cloud Engineer - Reed : Job Details

The company:

A thriving company in the Durham area is looking to expand their Infrastructure and Cloud services for their large client base. They are on a journey of service excellence and are looking for proactive team players to join them in their growth. With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry.

The Mission:

Your responsibilities will vary from BAU to project work. Day to day, you will have responsibility for patch management, incident resolution, monitoring/maintenance of cloud platforms and continuous improvement. This team are having a focus on Azure based projects for their clients, and are looking to develop your skills in this area.

The Role: 

• Drive operational stability by monitoring and maintaining cloud & infrastructure devices
• Provide remote support  when needed for diagnosing and resolving faults
• Take a lead in customer meetings alongside Accounts Managers or Team Leaders
• Deliver a positive customer experience through good communication
• Work both independently and collaboratively  
• Regularly review and update customer support documentation
• Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development

About You: 

You should have very strong experience as an Infrastructure Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client.

You should also have the following technical experience:

• Virtualisation infrastructure management (VMware or Hyper V)
• Administration of Windows Server 2016 and above
• Administration of Microsoft Azure services
• Experience with cloud migrations, hybrid environments and cloud-native solutions
• Proficiency with scripting languages such as PowerShell or Azure CL
• Understanding of network protocols
• It would be desirable to possess professional certifications in Microsoft or Azure

Benefits:

• 27 Days Annual Leave
• Your birthday off
• 7% matched pension contribution
• Hybrid and flexible working options
• Annual pay reviews
• Enhanced sick pay benefit
• Car lease scheme
• Training programmes
• Progression plans
• Perk box membership
• 4 months full pay maternity leave
• And more!

Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee

You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion