Information Request Officer - Matching Staff Solutions Ltd : Job Details

Matching Staff Solutions are working alongside our client to find a Information Request Officer. This is a contract from the end of May until December 2024. The Information Request Team is part of the Information Governance Team which has a flexible structure to meet the needs of the organisation.

Monday to Friday 09:00am - 17:00pm

The Role

Your main duties will include:

• Using iCasework (software), the Information Request Officer manages, responds and processes requests within statutory guidelines and within set timescales.
• Assesses requests against guidance to make sure the request is clear, liasing with customers to clarify information if required and ensures a good quality response.
• Evidences and appropriately articulates the public interest and prejudice test when required by legislation to support the use of qualified exemptions.
• Works to ensure that all paper and electronic requests held relate to particular requests.
• Develops and maintains the disclosure log on the website.

The Candidate

The ideal candidate will have:

• Good general standard of education (minimum to GCSE standard or equivalent, including English & Maths)
• Strong commuication skills both written and verbal.
• Ability to deal with conflicting deadlines.
• Excellent attention to detail.
• Responds calmly to problems, seeking solutions and modifying plans as appropriate.

What you will receive in return:

• Pension contributions
• Weekly pay
• Online payslips
• Pay rate of £12.38 an hour