Impact Manager - CHM : Job Details

Our client is looking for a new manager to manage the development of system-wide evaluation, research and learning (ERL), using data derived internally (their CRM and reporting processes) and externally (including research).

Impact Manager Location: Milton Keynes HQ - hybrid working offered, with the expectation of three days per week in the office. Salary: £39,690 per annumContract: Permanent Hours: 35 hours per week, Monday - Friday

About the role This is an exciting role under this charity’s education, training, research and development academy. The role will manage the development of system-wide evaluation, research and learning (ERL), using data derived internally (the organisation's CRM and reporting processes) and externally (including research).

The role will contribute to the goal of the Academy - to create the systematic change across the sector. The role will have the opportunity to lead on the development of the ERL framework and future research projects that will deliver positive impact for members, friends and families of people living with a spinal cord injury and health care professionals.

Responsibilities include: Evaluation, Report and Learning:

• Develop a charity-wide Evaluation, Report and Learning framework.
• Work with teams across the organisation to implement and embed systems, processes, and tools to improve the collection of data and evidence.
• Identify where there are gaps in evidence base and make recommendations.
• Collate data from different areas of the charity and present this in an appropriate format i.e. spreadsheets, dashboards, presentations, or reports (quarterly or annually).
• Analyse and translate impact data that monitors, reports, and demonstrates the impact of the charity's projects and programmes.
• Communicate data requirements with teams and stakeholders from across different areas of the charity.
• Support and develop the credibility of this charity's evaluation, reporting and learning position / framework.
• Lead on the annual 'What matters’ survey, for members, producing a high impact report.

Research

• Work with teams across the organisation to identify research programmes that are focused on the needs and priorities of people with a spinal cord injury.
• Work with external stakeholders / third parties, managing relationships to ensure their work meets agreed objectives.
• Translate research into meaningful and actionable recommendations.
• Develop accessible and engaging ways to share findings to both internal and external audiences.
• Establish research opportunities through partnership / stakeholder engagement that supports this charity to deliver evidence that supports their 2030 strategy.
• Represent the organisation at conferences or research events where appropriate.

About the EmployerThis charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. They are the expert, guiding, voice for life after spinal cord injury.

They are the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. They are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of their work is based on the personal experiences of their members. Being a user-led organisation is important to them; more than 11,200 of their members, almost half of their staff and the majority of their trustees live with spinal cord injury.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Discounted gym membership at many top gyms across the country
• Free car parking at MK Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
• Wellbeing - People are at the heart of everything this organistion does. They offer hybrid working in their modern, bright open plan office, quarterly staff development days, annual reviews and regular 121s.

Closing Date: Wednesday 10 April at 9am. Interviews: Thursday 18 April in Milton Keynes or online via Microsoft Teams.

APPLICATION PROCESS:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

This employer values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture.

They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.