IFA Administrator - Coats Recruitment Limited : Job Details

Office AdministratorLocation: Worcester City Centre (5 minutes from Foregate Street Train Station)Hours: Monday - Friday, 9:00 AM - 5:00 PM

Are you an organized and proactive individual looking to join a vibrant team?

We are seeking an Office Administrator to become the first point of contact in our bubbly Worcester-based office. This is an exciting opportunity to work in a dynamic environment and contribute to the smooth running of our operations.

What We Offer:

• 20 days holiday plus Christmas shutdown.
• Company pension scheme.
• On-site parking.

Key Responsibilities:

• Serve as the first point of contact, handling phone calls and greeting visitors.
• Prepare the boardroom for meetings and provide hospitality for guests.
• Manage post duties: open, date stamp, scan, and distribute; take daily post to the post office or post box.
• Organize annual client and charity events.
• Keep the company’s social media pages updated.
• Manage stock control of office supplies, arrange shredding collection, and coordinate maintenance visits (e.g., photocopier engineers).
• Ensure the franking machine remains in credit.
• Send out Christmas, birthday, and anniversary cards and gifts to clients.
• Maintain and update client records in Intelligent Office.
• Process letters, application forms, and liaise with providers.
• Maintain a log of receipts, manage petty cash, and keep filing systems for wills and LPAs organized.

What We’re Looking For:

• Minimum of 2 years’ experience in an administrative role.
• Excellent written and verbal communication skills.
• A professional and friendly telephone manner.
• A team player with strong organizational skills.

If you're ready to take the next step in your career and join a supportive team in a central Worcester location, we’d love to hear from you!

Job Types: Full-time, Permanent

Pay: £12.50 per hour

Expected hours: 37.5 per week