HR Operations Manager - Platinum Search : Job Details

A fast-growing British brand is looking for an experienced HR Operations Manager to lead and optimise its People Ops function. This role is critical in delivering a smooth, compliant, and people-focused experience across the entire employee lifecycle.

You’ll oversee payroll, benefits, HR administration, and data processes, while playing a key role in implementing HR systems and driving operational improvements. You’ll also manage a small team and collaborate closely with colleagues across People Partnering, L&D, Talent, and Internal Comms to support business growth.

Key responsibilities:

• Manage and evolve People Operations processes including onboarding, offboarding, payroll, and benefits
• Ensure legal compliance across all employment practices (e.g. GDPR, Right to Work, pensions)
• Maintain and improve HR systems, with involvement in HRIS implementation projects
• Deliver accurate people data, reporting, and dashboards to inform business decisions
• Coach and support a high-performing People Ops team

About you:

• Solid experience in a senior People Ops role, ideally in retail, hospitality, or a similarly fast-paced sector
• Strong working knowledge of UK payroll (and ideally some international exposure)
• Familiarity with HRIS platforms and systems integration
• Detail-oriented, organised, and proactive, with a strong compliance mindset
• A collaborative leader with the ability to balance rigour and pragmatism

Ready to make a meaningful impact in a dynamic, people-first environment? Apply today.

We regret that due to volume only successful candidates will be contacted.

People Operations Manager

North London| Hybrid (3-4 days office)Competitive salary + bonus