HR Operations Manager - Reed : Job Details

Reed HR are seeking a Operations & HR Manager to lead the day-to-day operations of a private healthcare provider. This role is pivotal in ensuring the delivery of exceptional patient care while managing human resources to foster a positive and compliant workplace culture.

Day-to-day of the role:

• Oversee HR functions including recruitment, onboarding, performance management, appraisals, and staff development.
• Ensure compliance with employment law, health and safety regulations, and internal HR policies.
• Lead and manage daily clinic operations to ensure smooth service delivery to both private and corporate clients.
• Support the clinic’s accreditation and compliance efforts (e.g., CQC, SEQOHS, ISO standards).
• Collaborate with senior management on strategic planning and business development initiatives.
• Liaise with clinical staff to ensure high standards of patient care and service delivery.
• Contribute to digital and marketing initiatives in collaboration with internal teams.

Required Skills & Qualifications:

• Degree-level education (HR, Business, or Healthcare Management preferred).
• Minimum 5 years’ experience in a senior management role, ideally within healthcare.
• Proven HR management experience, including policy implementation and staff development.
• Familiarity with healthcare compliance frameworks
• Health & Safety qualifications are desirable.
• Strong interpersonal and communication skills.
• Commercially aware with sound financial acumen.
• Highly organised, detail-oriented, and tech-savvy.

Benefits:

• Performance-based bonus
• Company pension scheme
• Employee discounts
• Regular company events