HR Operations Manager - 12mFTC - Meraki Talent Limited : Job Details

Meraki Talent is partnering with an Insurance firm based in the City, looking for a HR Operations Manager for a 12month fixed term contract.This is a excellent opportunity for someone who thrives in a process driven environment, enjoys working in a fast-paced role and is ready to take ownership of operational excellence across the full employee lifecycle.  HR Ops Responsibilities:

• Lead on the design, implementation, and continuous improvement of HR policies, procedures, and operational processes.
• Administer of annual SMCR process in conjunction with Senior HR Manager.
• Take full ownership of the visa and immigration process, improving efficiency, ensuring compliance, and managing international secondments and global mobility initiatives.
• Partner with HR leadership and the wider business to support the delivery of HR projects, including system enhancements and policy rollouts.
• Drive process improvements across onboarding, offboarding, and employee lifecycle administration.
• Generate and analyse HR reports on key metrics such as headcount, turnover, absence, and compliance to support data-led decision making.
• Act as a key point of contact for operational queries, ensuring timely and effective resolution in line with policy and best practice.
• Line manage a team of HR Coordinators, supporting their development and ensuring delivery of a high-quality operational service.

  Person Specification:

• Proven experience in HR operations or shared services, ideally within a regulated environment such as insurance or financial services.
• Strong knowledge of HR policy development, employment legislation, and operational compliance.
• Hands-on experience managing visa sponsorships, immigration processes, and supporting international secondments or global mobility.
• A natural problem-solver with a continuous improvement mindset and strong attention to detail.
• Line management experience and the ability to coach, develop, and lead others.
• Advanced Excel and HR systems experience, HiBob would be preferred but not essential.   

For a private and confidential discussion please contact Yasmin Soames, available on or please call me on .