HR Coordinator - ActiveOps : Job Details

We are looking for an experienced HR Coordinator to join our team. You will join us on a full time, permanent basis and in return, you will receive a up to £32,000 per annum, plus benefits.

About us:

ActiveOps provides Decision Intelligence software to help service operations companies make better decisions - faster. Our AI-powered SaaS solutions are underpinned by 15+ years of operational data and AOM methodology that's proven to improve operations management decision-making.

The Company has over 180 employees, serving a global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Canada, Australia, India, and South Africa.

Today, we continue to push the boundaries for service operations teams and as a result of continued growth, we are now looking for an enthusiastic, friendly and approachable HR Coordinator.

About the role:

As our HR Coordinator, you will play a key role in supporting the day-to-day operations of the HR function. You will be the first point of contact for employees, responsible for providing efficient and accurate administrative support across the employee lifecycle to ensure a smooth and positive employee experience while supporting the wider HR team with compliance, reporting, and recruitment coordination.

Responsibilities as our HR Coordinator will include:

• Assisting the HR team with various tasks such as employee onboarding, offboarding, processing documentation across the employee lifecycle, maintaining and updating our HR platform, running HR metric reports and compiling monthly HR reporting statistics
• Assisting payroll by providing relevant data
• Helping with the recruitment process: posting job ads on job boards and process incoming CVs in addition to maintaining an up-to-date recruitment tracker
• Supporting with conducting assigned exit interviews as required and provide feedback to the HR Manager on any relevant findings or issues requiring escalation
• Supporting and administering company benefits as well as keeping track of annual renewal deadlines
• Monitoring core HR processes, such as probation periods and fixed-term contract expiry dates
• Supporting maintenance of HR-managed systems such as; Hibob, TravelPerk and LinkedIn Learning
• Participating in SOC2 and ISO27001 audits as required
• Helping with annual performance review and engagement activity administration
• Supporting HR-related project work and training courses on and off-site

Knowledge and experience we're looking for in our HR Coordinator:

• Excellent organisational skills
• Ability to navigate around ActiveOps’ various software packages being able to adapt very quickly
• Experience of working in an HR environment
• Effective communication skills
• Excellent knowledge of Microsoft Office
• High attention to detail
• Able to maintain confidentiality and discretion
• Level 3 CIPD (or working towards) would be advantageous

About you:

We are looking for a proactive and adaptable professional who’s comfortable taking initiative and making the role your own. Willing to get stuck in wherever needed, you thrive in a fast-paced environment and enjoy contributing across the business. With strong interpersonal skills and a positive, can-do attitude, you approach tasks with professionalism and a desire to go above and beyond. You take pride in your work, are always looking for ways to improve, and are keen to grow your career by making a meaningful impact.

Benefits:

• 5.5% Employer pension contribution (with additional 0.5% dependent on employee’s contribution level)
• Annual bonus (based on company and individual performance)
• Death in service cover (3 x salary)
• 25 days holiday (pro-rata)
• Private medical insurance
• Employee Assistance Programme
• Flexible working
• Cycle to work scheme.
• Free eye test vouchers

Don’t miss out on this fantastic opportunity to join the expanding team at HR Coordinator - please click 'apply’ now to become our HR Coordinator -we'd like to hear from you!