Job Location : North London, UK
Purpose
Reporting to the Group Head of HR, the HR Advisor will serve as the first point of contact for professional advice and support to managers on complex employee relations matters, including disciplinary, grievance, and performance management issues, as well as managing sickness absence cases from start to finish. Key responsibilities include coaching and guiding managers on HR policies and best practice, ensuring compliance with employment legislation, developing and updating HR policies, and contributing to HR projects and organisational change initiatives. This role requires strong communication and problem-solving skills, alongside a sound understanding of current employment law and HR practices.
Key Accountabilities
• Proactively look at ways to improve and simplify our group processes and harmonising were appropriate (this includes providing impartial advice, understanding the escalation process and improving self-service and encouraging where appropriate).
• Be the first point of contact for HR advice included but not limited to, employee relations, policies, processes.
• Provide pro-active support to managers on complex employee relations issues in particular attendance, disciplinary, grievance and absence meetings and advise those leading the issues on the appropriate approach, ensuring this complies with the relevant employment legislation, policies and best practice. This includes investigation and hearing packs, note taking and outcome letters.
• Support our line managers to resolve individual performance / capability issues using appropriate tools, e.g. performance improvement plans and support the manager in taking swift action as appropriate.
• Promote line manager self-service of HR systems, polices and processes, toolkits, challenging where appropriate.
• Support the annual appraisal process, including appraisal coaching/workshops, communications to the organisation and compliance reporting.
• Support the wider Group HR team with key projects.
• Support the HR Coordinator with the family friendly processes, including Maternity, Paternity, Adoption and Shared Parental Leave.
• Conduct and manage the monthly sickness reporting process, working alongside the HR Advisor –Midlands/Southeast division.
• Provide HR system support and maintenance including HR reporting.
• Where required, provide efficient and professional HR administrative support to the HR team.
• Assist and oversee all HR payroll administration where required and work closely with payroll to ensure all HR information is recorded accurately.
• Ensure compliance with UK immigration right to work rules and legislation and internal processes and systems.
• Process and manage any people related subject access requests.
• Oversee monthly compliance reports and subsequently act to ensure colleagues have the correct registrations / indemnity/DBS/citizenship checks are in place in line with our professional registration policy.
• Support the HR KPI monthly and quarterly reporting process alongside the HR Administrator and proactively develop strategies for improving areas of concern.
• Support HR policy reviews and development.
Meeting Standards / Compliance / Quality
• Ensure that all employees within the home understand their role so that they are able to undertake their duties and responsibilities to a consistently high standard in the normal course of their duties.
• Comply with all statutory and legislative requirements.
• Comply with the company’s policies and procedures and all other relevant supplementaryinstructions.
• Prepare detailed reports for Statutory and Case Reviews to a consistently high standard.
• Meet legislative and company health and safety standards.
• Implement HR quality assurance practices to monitor and evaluate standards of individual employee and overall team performance, to support the company to achieve its objective to continuously improve upon quality.
Personal Attributes
• Motivated to achieve excellence and improvement of personal performance with a positive can-do attitude.
• Great attention to detail.
• Ability to multi-task and prioritise responsibilities and work under pressure.
• A CIPD or relevant HR qualification is desirable.
• Excellent communication and strong interpersonal skills, and an ability to build strong relationships.
• Commitment to continued personal development, maintaining an up-to-date knowledge
Salary : 40000 - 45000
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