Housing Solutions Officer - Local Authority - Reed : Job Details

Housing Solutions Officer 

• Salary: £15.48 per hour (PAYE) or £20.07 per hour via Umbrella
• Location: Sheffield 
• Job Type: Full-time, Temporary 

Our client seeks a Housing Solutions Officer to join their Housing Advice and Options Service team. This role offers a fantastic opportunity to make a significant impact in the lives of households in need. You will provide tailored housing advice, assess housing needs, and work towards homeless prevention and suitable accommodation solutions. 

Day-to-day of the role: 

• Provide comprehensive housing advice and assess households in housing need. 
• Work within a statutory framework to progress cases in line with legal requirements. 
• Collaborate with internal and external partners to assess circumstances and investigate cases thoroughly. 
• Utilise excellent negotiation skills to manage complex situations and stay calm under pressure. 
• Balance empathy and understanding with managing customer expectations within the limits of available accommodation resources. 
• Work in a supportive environment alongside skilled and experienced officers, seniors, and managers. 

Required Skills & Qualifications: 

• Demonstrated customer focus with the ability to prioritise and organise work effectively. 
• Excellent communication skills and the ability to work well independently and as part of a team. 
• Resilience and a strong work ethic, with a keenness to learn and grow within the role. 
• Commitment to equality, diversity, and inclusion, aiming to reflect the diverse community served. 
• Ability to handle pressure and complex situations with professionalism. 
• Willingness to complete an Enhanced Disclosure and Barring Service Check. 

Benefits: 

• Supportive team environment with experienced professionals. 
• Opportunities for personal and professional development. 
• Opportunity to contribute to meaningful work in housing and support services.  

To apply for the Housing Solutions Officer position, please click 'Apply now' and submit your CV.