Service Officer required for this organisation in London, to provide a front-line housing management service to residents in sheltered accommodation. A full time temporary role for approximately 3 months, working 08:30am-5pm Monday to Friday.
Please note: An Enhanced DBS certificate is required for this role and previous housing experience is a must.
The role:
- Viewing and tenancy sign ups
- Tenancy management and meetings
- Maintaining tenant records on our housing management system
- Offering signposting and referral support to external agencies
- Basic benefit and income maximization advice
- Weekly H&S checks - fire detection, emergency lighting etc as required at each scheme
- Weekly site H&S inspection
- Safeguarding referrals and reporting of accidents, incidents & near misses on site
- Tenant Welfare checks
- Liaising with external agencies to support tenancy sustainment
- Reporting of communal repairs, and dwelling repairs if the tenant needs assistance with this
- Liaison with colleagues to ensure the site is maintained to a safe and acceptable standard, e.g. reporting back on outstanding repairs, quality of cleaning & grounds maintenance etc
If you do not hear from a Consultant within 1 week of your application, then unfortunately, on this occasion, you have been unsuccessful.