Housing Scheme Manager - Service Care Solutions - Housing : Job Details

Housing Scheme ManagerPermanentFull Time 37 Hours£32,456Join a respected housing association at the heart of the community, managing a vibrant Extra Care Scheme in Hawkhurst that supports older residents to live independently.THE ROLEWe are seeking a passionate and experienced Extra Care Scheme Manager to lead the day-to-day running of Bowles Lodge in Hawkhurst, ensuring the delivery of high-quality housing management services and a thriving community environment for residents.

• Provide excellent housing-related services in line with best practice and regulatory standards
• Take ownership of scheme KPIs, ensuring targets are met and reported
• Build and maintain positive working relationships with care, catering, cleaning and FM contractors
• Manage low-level rent arrears and take action in line with organisational policy
• Line manage and develop the Extra Care Scheme Assistant
• Deliver a varied and engaging activities programme for residents
• Ensure health and safety and safeguarding procedures are always followed

THE CANDIDATEThe ideal candidate will have previous experience in a housing management or scheme management role, ideally within extra care or supported housing.

• Strong understanding of the challenges and needs of older residents
• Experience delivering excellent customer service in housing or support environments
• Knowledge of welfare benefits, budgeting, and housing risk assessments
• Confident using Microsoft Office and bespoke IT systems
• Able to communicate effectively and build trusted relationships with residents and stakeholders

THE CONTRACT

• 37 hours per week with the flexibility to be able to work more than these hours on occasions.
• 8am–6pm Monday, 8am–4pm Tuesday to Friday
• A lunch hour will be paid for on Mondays where, due to lone working, it is not possible to leave the scheme.
• Permanent - £32,456 per year, plus benefits

HOW TO APPLYIf interested in this role, please apply using the link, or email .uk or call  and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!