Housing Repairs Complaints Surveyor - Focus Resourcing : Job Details

Housing Repairs Complaints Surveyor required for what will initially be a 3-6 month temporary contract, but is likely to become a fixed term or permanent contract in the future. Hourly pay rate will be based on a yearly salary of £40,777 working 37 hours a week, Monday - Friday.

DBS check will be carried out by the client once the successful candidate has been selected. Please disclose any criminal convictions at application stage.

This is a mixed role to include office and home working, with visits to tenants' properties. A car driver with their own vehicle is required, and all visits are locally based.

A candidate with previous experience working on the tools, in building, construction,repairs or maintenance, coupled with good computer, and organisational skills is required. Knowledge of mould and damp issues, and the upcoming Awaab's Law is highly desirable.

Duties:

• Inspect repairs which have not been adequately described by the tenant or contractor
• Organise the placing and management of responsivemaintenance and specific contracts for repairwork in all trades and by appropriate specialists
• Organise schedules, manage contractors involving repair work which is not covered by current contract procedures
• Supervise contractors, scrutinise and undertake technical audits
• Organise minor works to rectify fire, flood damage
• Carry out site visits in relation to tenant and leaseholders complaints
• Advise tenants on easy remedies to protect their homes, security and energy saving
• Compile and calculate the cost of schedules of repair, liaise with the Council's loss adjusters, when required
• Investigate complaints received

Benefits:

• £21.19 per hour
• Potential for a longer-term position in the future with an increased salary, hourly rate

Experience required:

• Experience in repairs, defects, maintenance, voids
• Ability to inspect repairs and manage responsive maintenance and contractors
• Socialhousing experience is highly desirable
• Understanding of damp and mould issues
• Knowledge of the upcoming Awaab's Lawis advantageous
• A confident and professional communicator
• Car driver with own transport
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.