Housekeeping Supervisor - Reed : Job Details

Housekeeping Supervisor – Job Description

Reports to: Operations Manager

Core Responsibilities

Team Leadership & Supervision

• Collaborate daily with the Duty Team Leader to ensure clear division of responsibilities.
• Supervise and direct housekeeping staff, including daily task allocation and quality checks.
• Manage staff rotas and ensure coverage across all areas, coordinating with the Duty Team Leader.
• Adjust working hours weekly to support late shift reviews and monthly for weekend-only staff.
• Conduct performance reviews, return-to-work meetings, and support staff development.
• Lead staff appraisals and ensure the Duty Team Leader is trained to conduct appraisals.

Operational Oversight

• Review and adjust rotas and schedules with the Operations Manager to accommodate holidays, sickness, and weather-related changes.
• Organize deep cleans and carpet cleaning during school breaks.
• Coordinate property inspections for on- and off-campus accommodation.
• Ensure readiness for school events, including setup and cleanup, in line with the school calendar.

Cleaning & Maintenance

• Maintain high standards of cleanliness across the campus, including:
  • Bathrooms, corridors, classrooms, dormitories, offices, communal areas, gym, theatre, and meeting rooms.
• Personally clean assigned areas and support the team as needed.
• Monitor agency staff performance and adherence to school standards.
• Prioritize cleaning in identified areas as directed by the Operations Manager.
• Report maintenance issues via the Help Desk and ensure timely updates from the team.

Health & Safety

• Promote health and safety awareness, ensuring staff understand and follow policies including:
  • COSHH, Risk Assessments, Manual Handling, and other relevant procedures.
• Organize and facilitate required training sessions for the team.

Inventory & Supplies

• Maintain accurate stock records for consumables and linens.
• Ensure cleaning materials and equipment are delivered to appropriate storage areas.
• Keep housekeeping areas organized and clean (e.g., linen store, laundry, COSHH area).
• Order supplies as approved and notify the Operations Manager when restocking is needed.

Administrative Duties

• Handle changes to rotas and cleaning schedules.
• Complete periodic checklists as defined by the Operations Manager.
• Respond promptly to Help Desk and urgent housekeeping requests.
• Assist faculty, staff, students, and parents with housekeeping-related concerns.
• Liaise regularly with the Operations Manager to resolve issues and improve service delivery.

Safeguarding Responsibilities

• Know the identity of the School’s Designated Safeguarding Lead and Deputy.
• Remain vigilant to signs of safeguarding concerns and report immediately per school procedures.
• Follow all safeguarding, child protection, health and safety, and conduct policies.
• Attend safeguarding training and engage in safe, professional practices.
• Contribute to creating a safe and secure environment for students.

Commitment to Safeguarding

is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to uphold this commitment and adhere to the school’s safeguarding policies and procedures.