Hire Desk Coordinator - Pure Resourcing Solutions : Job Details

We are looking an experienced Hire Desk Coordinator to join a busy company near Chelmsford. This varied role involves supporting the running of the hire desk, and ensuring all related admin is completed whilst providing exceptional customer service.You will need to have experience within a rental desk environment and be looking to expand your experience and grow with this family run local business. Starting salary will be circa £35,000 and you will be working in the office Monday to Friday.Due to the location of the company, only applicants with their own transport will be considered for this role.Key Responsibilities:

• Respond to and prepare quotes for customers using internal systems
• Manage daily operations of the desk whilst keeping customer details up to date
• Run the hire desk proficiently and manage all time sensitive daily tasks
• Act as first point of call for customer enquiries via phone and email
• Liaise and coordinate with internal and external teams
• Provide general administrative support, including any data entry

Experience & Skills Required:

• Experience within an account management or customer service role
• Have worked in or understand hire desks – ideally within plant hire
• Able to communicate via email and phone and build relationships
• Ability to multitask and prioritise tasks, whilst paying close attention to detail
• Confident using IT systems including Microsoft packages
• Familiar with CRM systems – ideally within rental industry

If you have the skills and experience required for the role, then the company can offer clear opportunities for progression to help you build on your career, and any interest in relationship building and business development would be advantageous!For more information or any questions please contact Helen @ Pure for more information.