Hire Controller - Reed : Job Details

• Temp to Perm 
• Bury St Edmunds
• Full Time (Mon - Fri)  
• Salary £13.22ph

We are seeking a Hire & Sales Coordinator to join our team and provide a prompt and efficient service to our customers. This role involves administering all paperwork related to hiring out equipment and maximising revenue through add-on sales. The successful candidate will report to the General Manager and liaise with various team members to ensure the smooth operation of the depot.

• Handle telephone enquiries/orders from customers and provide accurate information on equipment.
• Coordinate with the Workshop and Drivers to ensure equipment availability and timely delivery to customers.
• Maintain consistent availability of Top 50 items in collaboration with the Foreman & General Manager.
• Process hires, off-hires, and exchanges on Smart Office with precision.
• Engage in purchasing, equipment searches, internal depot transfers, stock control, and customer enquiries using Smart Office.
• Actively sell consumables to customers to meet monthly revenue targets.
• Ensure the effective use of PDA systems and liaise with Drivers for maximum efficiency.
• Process manual paperwork when necessary and maintain a daily diary of equipment movement.
• Liaise with other depots to source equipment and report any customer rate or agreement defaults for rectification.
• Assist with resolving invoice queries and adapt to changes in systems and criteria.
• Maintain the depot showroom and work area (clean, tidy, well-stocked, and dust-free).
• Perform other reasonable duties as required by the General Manager, which may include driving duties.

• Proven ability to meet revenue targets and deadlines.
• Strong administrative skills with minimal errors.
• Excellent communication and customer service skills.
• Ability to adapt to changes in systems and criteria.
• Proactive in looking after company interests and customer business.
• Familiarity with Smart Office or similar systems is advantageous.
• Clean driving licence may be required for occasional driving duties.

• Competitive salary package.
• Opportunities for professional growth and development.
• Supportive team environment.
• Working for a reputable and established company.