HGV Service Manager - Accord Resourcing : Job Details

Our client is a well-known and reputable HGV dealership with several depots across UK. Currently they are looking for an experienced Service Manager / HGV Service Manager for their depot in Portsmouth.

Key Responsibilities:

· Oversee daily workshop operations and provide workshop control support during holiday or absence cover.

· Deliver excellent customer service and maintain strong client relationships.

· Manage productivity, efficiency, and quality performance targets.

· Support team development, training, and recruitment.

· Ensure compliance with dealer standards, audits, and company policies.

· Drive KPI achievement across MOT pass rates, breakdown results, and customer satisfaction.

About You:

· Experienced in a similar automotive management or workshop controller role.

· Calm under pressure, accurate, and well-organised.

· Proven leadership and people management skills.

· Computer literate (Microsoft Office and workshop systems).

· A proactive, positive, and dynamic personality with a passion for success.

The Details:

· Salary: Competitive + KPI bonus (dependant on experience)

· Hours: Monday–Friday, 8:00 am–6:00 pm (½ hour lunch)

· Saturdays: 1 in 3 (8:00 am–12 noon)

· Holiday: 30 days (including bank holidays, increasing with service)

This is an excellent opportunity for an experienced Service Manager / HGV Service Manager to join this successful business.

#servicemanager #hgvservicemanager