Job Location : Staines-upon-Thames, UK
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to £25,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to be a key part of the team, taking full responsibility for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment.
Key Responsibilities
Personal skills
Be a self-motivated and independent learner
Can communicate effectively in different ways and to people with different levels of knowledge
Be able to apply critical questioning to get to the root of the problem quickly
Have a basic understanding of IT concepts and can resolve technical problems.
Have a can-do attitude and show empathy for people
Strong organisational skills and the ability to adhere to company procedures and deadlines
Motivated to learn and pursue a career in IT
The ability to work both alone and in a team
Professional attitude and a strong work ethic
Strong Troubleshooting and fault-finding skills
Desirable skills
Benefits:
* 3% pension contribution (After 6 months probationary Period) * 23 days holiday in first year * Death in service (3x Annual Salary) * Private medical insurance (After 6 months probationary period) * Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions * Join a company who will value you and your opinions
Salary : 24000 - 25000
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