Helpdesk Coordinator - Ernest Gordon Recruitment Limited : Job Details

Helpdesk Coordinator £24,000 - £28,000 + Progression + Training + Company Benefits

Hertfordshire

Are you a Helpdesk Coordinator or similar with a background in client facing roles, looking to join a globally renowned company who can help you progress your career with progression and training?

On offer is the opportunity to work within a global company, who work with a host of blue-chip companies such as Porshe, Starbucks, Adidas. This long standing business are able to offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon.

In this role, you will be working around on a hybrid basis mainly working at the office taking calls from clients, raising tickets, supporting any customers with and issues. You will also get the chance to travel to sites with the engineers. If you have an interest in software, electronics and supporting clients this is the role for you.

This role would suit a Helpdesk Coordinator or similar with a background in supporting customers looking for the opportunity to join a growing company who offer you the opportunity to grow within a global company and have a lot of room for progression.

THE ROLE:

• Customer calls
• Ticketer creator
• Fixing issues clients may have, and offering advise.
• Monday to Friday 9am-5:30pm

THE PERSON:

• Strong Telephone and Email communication
• Computer Literate (Microsoft Office)
• Interested in pursuing a career in Customer Service
• Commutable to Hertfordshire

Reference:Key Words: Customer service, Call Cantre, Line support, Progression, Benefits, Hertfordshire