Head of Technology Business Management - eFinancialCareers : Job Details

About the Role:Grade Level (for internal use):15 Head of Technology Business Management Location: London, New York The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. The Team:The Enterprise Solutions Technology function is accountable for delivering technology solutions for the ES products, in partnership with the product, commercial and wider divisional functions. The Enterprise Solutions Technology function comprises of the Business Segment / Product aligned delivery functions, Architecture & Design, Technology & Infrastructure Services, Engineering Enablement Services & Industrialization, Data Science & Data Engineering and Project Management Office. This role:The role will be to lead the Technology Project Management Office & Business Management team. The team is team accountable for the project management and effective execution of the deliverables and business management functions including reporting, metrics, insights, Quarterly Business Reviews etc. This group will work in close collaboration with the delivery leads of the business segments, ES Business Management overall ES Head of Business Performance, the Heads of Business Management and Business Insights, as well as various internal stakeholders to drive continuous improvements across processes and procedures. What's in it for you:The selected candidate will have a unique opportunity to:

• Shape the business processes across a billion-dollar portfolio.
• Work closely with senior management within ES as well as partners across the broader Market Intelligence division and SPGI organization to analyze results and identify opportunities to further derive and drive operational improvements.
• Work with a global team of over 2000 colleagues in technology.

Responsibilities:

• Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
• Provide insights & drive strategic alignment on multiple aspects of ES Technology organization including - organizational design, DE&I, location strategy, workforce planning, colleague engagement and communications and other related strategic objectives.
• Acts as a senior technical expert within Business Performance and possesses a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management. Is a strategic influencer.
• Identifies strategic opportunities to improve operational effectiveness through close observation of day-to-day activities. Taking subsequent action to review and update standard operating procedures (SOP) to meet organizational goals of streamlining and optimizing operational processes, working closely with internal stakeholders within ES as well as partners across the MI Division and SPGI Corporate
• Directs and supports user training on operational changes, including changes to systems and processes
• Leads Divisional and Corporate level initiatives and activities on behalf of ES
• Organizes and orchestrates business reviews at the ES level and external to ES
• Addressing issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues
• Analyses and resolves complex, non-routine analytical or business problems in a timely and insightful manner
• Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance providing robust financial management and transparency & metrics.
• Accountable for curating and managing the agenda for the Quarterly / Monthly business reviews and other ES Technology related events.
• Work in close collaboration with the recruitment and talent acquisition partners, driving the execution of our hiring plans.

Experience/Skills:The successful candidate will need the following experiences and capabilities:

• Strong analytical skills and the ability to link activities to clear business outcomes
• Strong communication skills, both oral and written, and the ability to communicate at all levels of the organization
• Budgeting and financial tracking experience
• Experience with establishing processes and controls to ensure smooth operations
• Proven capability in influencing senior level decisions makers across all functions
• Experience presenting and working with senior level executives
• Demonstrated project management experience

Flexible Working:We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work:Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade/Level: GL14 About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit marketintelligence . What's In It For You? Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on to