Head of Risk and Compliance - CDO & D2C - Quilter - eFinancialCareers : Job Details

About the BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the RoleLevel - 6 Department- Risk Location - London/Southampton Contract - Permanent We're seeking a strong leader to head our Risk & Compliance function, ensuring full adherence to regulatory and legislative requirements. This second line of defence role involves developing and managing risk-based frameworks, policies, and monitoring programmes, while promoting a culture of ethical conduct and risk awareness. You'll oversee first line activities by independently identifying, analysing, monitoring, reporting, and escalating all risk types across Quilter's business operations, ensuring compliance with both external regulations and internal policies. Key Responsibilities:

• Leadership and Management: Lead the Risk & Compliance team by providing strategic direction, resources, and training, while promoting a high-performance culture through mentoring and coaching. Ensure the implementation of clear processes and systems under the Quilter Enterprise Risk Management Framework and encourage cross-collaboration and professional development.
• Strategic Oversight: Review business strategies, assess acquisition targets, oversee technology and change risks, and develop and report on risk plans to ensure effective risk management across Quilter. Contribute to the risk and compliance strategy and manage budgets efficiently.
• Risk Management: Develop and manage the second line of defence, addressing all existing and emerging risks including strategic, financial, operational, regulatory, and financial crime risks. Assist in developing the organisation's risk strategy and appetite framework, and design, implement, and refine a risk framework for identifying, monitoring, reporting, and escalating material risks. Conduct regular risk assessments, identify potential risks, assess their impact, and devise mitigation plans.
• Regulatory Compliance: Ensure adherence to all relevant laws, regulations, and internal policies. Stay up-to-date with regulatory changes, conduct compliance audits, and implement necessary policy updates. Advise the Board on compliance matters and assess the impact of legal changes.
• Policy Development: Create and maintain risk and compliance policies and procedures, ensuring alignment with the organisation's strategic goals and regulatory requirements. Regularly review and update policies.
• Monitoring and Reporting: Oversee the monitoring and reporting of compliance breaches and risk incidents. Provide regular risk and compliance reports to senior management, highlighting key risk indicators and making recommendations for improvement. Facilitate relevant risk committees and report on key risk and control exposures.
• Investigations: Oversee investigations into potential compliance breaches and risk incidents, ensuring thorough documentation and reporting of outcomes.
• Training and Awareness: Conduct training programmes for staff on risk management and compliance practices. Work with the Learning & Development team to design and deliver training on the risk management framework and promote a culture of compliance and risk awareness within the organisation.
• Stakeholder Engagement: Provide strategic advice and guidance to Executives and stakeholders regarding business strategies and opportunities. Offer appropriate challenge and an independent view of the risks being faced, along with mitigation strategies. Liaise with regulatory bodies and other external stakeholders as required.
• Regulatory Relationships: Manage and develop key regulatory relationships, ensuring all relevant filings and notifications are submitted accurately and on time.

About YouThe ideal candidate will have a solid background in risk management and compliance, strong communication skills, and a collaborative approach. Key qualifications, skills, and behavioural competencies are outlined below:

• Recognised professional qualification in risk management or compliance (e.g., ICA Diploma in Governance, Risk and Compliance) or equivalent.
• Extensive experience in risk management and compliance, with a strong understanding of relevant regulatory and legislative requirements.
• A minimum of 5 years' experience in a senior risk management or compliance role within a regulated financial services firm. Prior Approved Person status is desirable but not essential.
• Proven leadership and management skills, with the ability to lead and develop a team effectively.
• Excellent analytical and risk assessment abilities, enabling the identification and mitigation of potential risks.
• Strong communication and stakeholder engagement skills, particularly in relation to senior management.
• Ability to produce clear and concise reports and documentation, ensuring complex information is accessible and understandable.
• Proven experience in the design and implementation of risk management and compliance policies and procedures.

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