Head of Property & Facilities - Helping Hands : Job Details

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a Head of Property & Facilities to join our team in Alcester.

We’re seeking a strategic leader to oversee our property portfolio and facilities services. This role is key to ensuring our sites are safe, compliant, cost-effective, and aligned with operational needs. You’ll drive sustainability initiatives, optimise asset performance, and enhance the experience for employees, customers, and visitors—while ensuring our property strategy supports long-term organisational goals.

Main Responsibilities

• Develop and implement a strategic property and facilities plan that supports operational efficiency, future growth, and service quality.
• Lead and inspire the Property & Facilities team to deliver safe, compliant, and customer-focused services across all sites.
• Ensure all properties and facilities comply with relevant legislation, regulations, and organisational policies.
• Identify, assess, and manage risks relating to property, facilities, and workplace safety, implementing effective mitigation measures.
• Oversee property and facilities budgets to ensure cost-effective use of resources and alignment with organisational priorities.
• Identify and deliver commercial opportunities that maximise value from the property portfolio and supplier partnerships.

About You

We’re looking for a dynamic and experienced leader with a strong background in property and facilities management. The ideal candidate will bring strategic planning, financial oversight, and excellent stakeholder engagement skills, along with a collaborative and customer-focused approach. Proven experience managing multi-site operations, ensuring compliance, and leading high-performing teams is essential. Desirable qualities include project and change management expertise, data-driven decision-making, and a forward-thinking mindset with a focus on sustainability and modern workplace design.

Benefits

• Competitive Salary
• Monthly Car Allowance
• Free onsite parking
• 25 days annual leave (increasing to a maximum of 27) Bank Holidays
• Blue Light Card
• Employee Assistance Programme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.