Head of Operations - Bond Recruitment Ltd : Job Details

Our client is redefining what it means to be a leader in wealth management and financial advice. Since their founding in 2016, they have been on a mission to help individuals across the UK navigate their financial futures with confidence, advising on over £1 billion of pensions and amassing over £25 million in assets under management. With a proven track record of delivering exceptional advice and a strong presence in the market, they have built solid relationships with over 1,700 regulated IFA partners. This success has been fuelled by their dedication to providing outstanding, client-focused service, earning them over 300 5-star reviews.Now, they are looking to take the business to the next level and move away from specialist advice, and into a holistic offering. As they expand into new product verticals and scale the business, they are searching for an exceptional Head of Operations to lead the charge. This strategic shift will involve expanding our offerings to provide comprehensive, all-encompassing financial advice that meets the diverse needs of our clients. As part of this transition, they are considering rebranding to better reflect the broader scope and ambitions. We firmly believe that within the next 5 to 10 years, there is no reason why our client cannot become one of the largest independently owned holistic financial advice firms in the country. If you're a strategic thinker with a passion for growth and operational excellence, this is an exciting opportunity to be part of a thriving business on the cusp of major expansion.The RoleAs the Head of Operations/MD, you will play a pivotal role in shaping the future of the firm. This is a unique opportunity for a visionary leader who thrives in a fast-paced, growth-focused environment. You'll work closely with the owner and department heads to deliver outstanding operational results, drive business development, and foster an environment of continuous improvement.This role offers you the chance to:

• Lead and Inspire: Oversee the smooth running of all operations while guiding, motivating, and developing a talented team of department heads.
• Drive Growth: Be at the forefront of scaling the business, helping to expand our client base, grow our assets under management, and introduce new and exciting product verticals.
• Shape the Future: Define and execute strategies that will enable our client to become one of the top 10 independently owned IFA businesses in the UK. This will include business plan and produce P&L forecasts.
• Influence Key Decisions: Take ownership of operational strategies and set the direction for future growth, while closely monitoring performance and ensuring alignment with business objectives.

Key Responsibilities:

• Operational Excellence: Take full responsibility for the day-to-day operations, ensuring efficiency, scalability, and exceptional client service.
• Strategic Leadership: Champion business growth by identifying new opportunities and leading the expansion into new verticals, while also enhancing existing services.
• Team Leadership & Development: Lead a high-performing team, working closely with department heads to drive results and foster a culture of excellence.
• Recruitment & Talent Management: Take charge of recruitment efforts, building a top-tier team that supports the company's strategic objectives.
• Financial Oversight: Help manage the company's financial strategy to ensure sustainable growth, profitability, and resource optimization.
• Performance Tracking: Establish and monitor key performance indicators (KPIs) to ensure that all departments are delivering against business goals.
• Compliance & Risk Management: Ensure all operations adhere to FCA regulations, maintaining the highest standards of governance and risk management.
• Business Development: Drive business growth by seeking out new market opportunities, establishing partnerships, and diversifying the product offering.

What We're Looking For:We're seeking a dynamic, results-driven leader who has:

• Proven Experience: Significant experience in an operational leadership role, ideally within the FCA-regulated financial advice space, with a track record of building and scaling businesses.
• Strategic Vision: The ability to think long-term, identifying new opportunities for growth and leading a business through expansion.
• Leadership Skills: The ability to inspire, lead, and develop a team, ensuring that every member is equipped to achieve their potential.
• Financial Acumen: Strong skills in financial management, with a deep understanding of financial products, forecasting, and performance management.
• Exceptional Communication: Strong interpersonal skills, with the ability to engage with stakeholders at all levels and collaborate effectively across departments.
• Results-Driven: A passion for driving business results, with a relentless focus on continuous improvement and operational excellence.

Why This Role is For You:This is more than just a job; it's a chance to join a business that's already a leader in the financial advice space and help shape its next chapter of success. You'll be given the autonomy to make an impact, with the support of an incredibly talented and driven team. As our client embarks on an exciting period of growth, you'll have the opportunity to:

• Take the lead in scaling a fast-growing business
• Drive the expansion into new product areas
• Shape the future of a market-leading company that is trusted by clients and partners alike
• Be rewarded with a competitive salary, bonus, and share options

This is a rare opportunity to join a business that is both established and full of untapped potential for growth. If you're ready to take on a leadership role and help us reach new heights, we'd love to hear from you.