Head of Middle Office - Citi - eFinancialCareers : Job Details

The Global Head of Syndicate Middle Office will be tasked with oversight across 6 sites and approximately 45 employees, overseeing day-to-day operational activity, and maintaining a strong focus on risk & control and client service. Both Equity Capital Markets (ECM) and Debt Capital Markets (DCM) businesses are going through a period of volume growth whilst undergoing a multiyear technology transformation. The candidate will be expected to partner with our business & technology stakeholders to drive priorities on both fronts. Organizational Oversight:

• Oversee and lead daily core operations, championing a proactive culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Perform Front to back Roles and Responsibilities review to define the target operating model between Middle Office, Settlements, and the Business
• Develop an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required

Stakeholder Engagement:

• Acting as key point of contact representing ECM/DCM Operations groups to internal and external stakeholders
• Continued engagement and face off with a range of senior Business, Technology and Operations partners
• Supports and partners with the Business to facilitate a growing and expanding client base

People Agenda:

• Coaching and mentoring our People. Providing direction, feedback, support, and encouragement for career development
• Implementing a successful People and Engagement strategy to help attract, develop, retain, and recognize our global workforce
• Promoting a culture of continuous improvement and cultivating a robust service and control environment

Organizational Transformation:

• Leading a series of Control and Automation initiatives to deliver on the Target Operating Model
• Lead the inflight automation agenda to deliver strategic initiatives which reduce Operational Touchpoints thus reducing processing and payment risk.
• Evaluate then evolve existing Control environment, Regulatory filing & Monitoring Capabilities
• Active engagement and thought leadership in the development and implementation of multi-year operations strategy for Syndicate Operations, in partnership with the Business and Technology stakeholders

What we will need from you:

• Extensive Settlements experience across ECM and DCM
• Significant experience in Tier 1 global financial institutions with strong experience in either Equity and / Debt Markets Middle Office or Operations
• Experience of running a Global team
• Experience delivering target operating model initiatives spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of information in complicated, unique, and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family:Transaction Capture Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.