Head of Housekeeping - Tiger Recruitment : Job Details

Tiger Private is looking for a highly experienced  Head of Housekeeping for a Private Residence in Kensington. This pivotal role calls for a polished professional with a chief steward/ess background from a superyacht or a similar high-end private household. You will be the linchpin of the home's operational excellence, combining hands-on housekeeping with sophisticated front-of-house and household management duties. This is a unique opportunity for someone who thrives in a dynamic environment, leading a dedicated team while personally ensuring the utmost standards of presentation, service, and discretion.Key Responsibilities:? Hands-On Housekeeping & Impeccable Standards: Lead by example in maintainingthe highest standards of cleanliness, organisation, and presentation across the entireresidence. This is a hands-on role where you will actively participate in dailyhousekeeping duties alongside your team.? Team Leadership & Management: Directly manage and mentor a team of 3+housekeepers, overseeing their schedules, training, and performance to ensureseamless operations and consistent adherence to household standards. Potentiallyassist with oversight of other household staff (e.g., drivers, chef, security) in coordinationwith the family office.? Refined Hosting & Guest Relations: Act as a welcoming and gracious host for familyand guests. Provide impeccable yacht-style service for all entertaining, from intimatefamily dinners to larger events (up to 30 guests, held quarterly). This includes eleganttable settings, sophisticated food and beverage service (including silver service), andensuring a seamless guest experience.? Personal Assistance & Support: Work closely with the family's Senior Private PA onpersonal errands, managing select correspondence, and assisting withhousehold-related event coordination and planning.? Wardrobe & Valet Management: Expertly manage and maintain family wardrobes,including organisation, packing/unpacking for travel, liaising with dry cleaners and tailors,and ensuring garments are impeccably cared for.? Household Operations & Maintenance Oversight: Proactively manage all householdinventories, supplies, and stock levels. Coordinate and oversee external contractors,vendors, and service providers for maintenance and repairs, ensuring efficient and timelycompletion of tasks.? Financial & Administrative Acumen: Manage household budgets, petty cash, andadministrative tasks with meticulous attention to detail.? Discretion & Confidentiality: Uphold the utmost level of discretion, professionalism,and confidentiality at all times.The Ideal Candidate:? Proven experience as a Chief Steward/ess on a superyacht or in a similar HeadHousekeeper/Household Manager role within a large, high-end private residence.? Exceptional front-of-house presence: Polished, articulate, and presentable with anaturally welcoming demeanour.? Extensive hands-on housekeeping expertise and a genuine willingness to be activelyinvolved in daily tasks.? Sophisticated service skills: Demonstrable experience in high-level entertaining,including formal dining, silver service, and exquisite table decoration.? Strong leadership abilities with experience managing and motivating a householdteam.? Highly organised and proactive, with excellent problem-solving skills and the ability toanticipate needs.? Tech-savvy and able to quickly adapt to smart home systems and other householdtechnologies.? Flexible and adaptable to the fluid demands of a private family residence, includingworking 5-6 days a week with flexible hours.? Excellent communication skills with fluent, impeccable spoken and written English.? A discreet, trustworthy, and calm temperament.? Comfortable working with young children.? Pet-friendlyJob Title:Head of Housekeeping, KensingtonSalary: £60,000- £70,000 (DOE)Job Type: Full-time, Live-outStart Date: October 2025 (earlier start possible for the right candidate)Early applications are encouraged, as interviews will be held on a rolling basis. Please submit your CV and References. The successful candidate may have the opportunity to start prior to October.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.