Head of Domestic Services - Seymour John : Job Details

About the Organisation

This respected provider of estates, facilities, and property management services within the healthcare sector plays a critical role in maintaining safe, clean, and welcoming environments across the region. With a strong values-led culture and a commitment to excellence, the organisation supports frontline care through high-quality service delivery, innovation, and a deep-rooted belief in equality, diversity, and inclusion.

The Opportunity

We are seeking a proactive and experienced Head of Domestic Services to lead the strategic and operational delivery of cleaning and domestic services across multiple hospital sites. This vital role ensures that all services meet national healthcare cleaning standards, support infection prevention, and contribute to a positive patient experience.

As a senior leader, you’ll oversee a large, multi-site team and drive continuous improvement across service delivery, workforce development, and compliance. You’ll also play a key role in shaping business continuity plans, managing supplier relationships, and contributing to broader organisational planning.

Key Responsibilities

• Lead and manage the delivery of safe, efficient domestic services across all hospital sites
• Ensure compliance with national cleaning standards, infection control, and H&S legislation
• Drive service improvements and change initiatives across the function
• Oversee business continuity planning and supplier performance
• Provide visible leadership to managers, supervisors, and frontline staff
• Promote professional development and ensure workforce alignment with organisational values
• Represent domestic services at senior management level and contribute to strategic planning

Ideal Candidate

• Educated to Master’s level or equivalent experience (5+ years)
• Postgraduate management qualification and evidence of CPD
• Strong leadership, communication, and problem-solving skills
• Experience in NHS, healthcare, hospitality, or commercial cleaning services
• Knowledge of H&S legislation, infection control, and FM systems (e.g. Micad, FM First)
• Proactive, flexible, and customer-focused with a hands-on approach
• Committed to equality, diversity, and staff development

Recruitment Timetable

• Closing date: 12.00 noon on Thursday 4th September 2025

Contact Us

For more information and a detailed job description, please contact John Lavictoire, Director at Seymour John Public Services