Head of Department Support Officer - MLC Partners : Job Details

We’re seeking a highly organised and proactive professional to support a newly appointed Head of Department in a dynamic, fast-paced academic and research environment. This role is pivotal in ensuring the smooth coordination of the Head's day-to-day commitments, spanning strategic leadership, research, teaching, and external engagement.

The successful candidate will be a natural problem-solver, calm under pressure, and confident liaising with senior stakeholders. This is a fantastic opportunity to work at the heart of a large, high-performing academic team.

• Provide high-level diary and inbox management, ensuring effective time prioritisation and preparation.
• Coordinate complex meeting logistics, including agendas, minutes, and follow-up actions.
• Act as first point of contact for all enquiries relating to the Head of Department.
• Prepare briefing materials, reports, presentations, and correspondence.
• Manage travel arrangements, visa requirements, and itineraries.
• Maintain effective communication between the Head and internal/external stakeholders.
• Support the Head’s research group (including PhD students and research staff).
• Assist in planning and tracking strategic projects and departmental priorities.
• Proactively identify and implement improvements to administrative processes.

You will have:

• Proven experience providing executive or senior-level support in a complex organisation.
• Outstanding organisational and time-management skills.
• Excellent written and verbal communication abilities.
• High level of discretion, professionalism, and interpersonal skill.
• Comfort with digital tools (e.g., Microsoft 365, SharePoint, Zoom/Teams).
• A flexible, can-do attitude and ability to work independently.
• Experience in academia, start-ups, or a tech-focused environment is desirable but not essential.

This role starts on the 1st of September, early applications encouraged. Interviews the week of the 18th of August.