HEAD OF CREDIT OPERATIONS
£120,000
LONDON
THE COMPANY
This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.
THE ROLE
- Leading underwriting, payments and fraud/fincrime teams
- Keep the teams running well to achieve business KPIs whilst driving improvements
- Hire, manage, and mentor next level of managers
- Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.
- Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.
- Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.
YOUR SKILLS AND EXPERIENCE:
- Essential to have experience managing a large team in a credit operations function
- Experience in underwriting and operations
- Ideally experience in payments or fraud/fincrime (flexible on this)
- Experience developing management abilities in others
- Ability to be agile and work in a fast-paced, driven environment
SALARY AND BENEFITS
- Up to £120,000 base salary
- Company bonus scheme
- Pension contribution scheme
- Health insurance
- 25 days' holiday
HOW TO APPLY
Please register your interest by sending your CV to Harnham through the 'Apply' link