Governance Associate - Post Office : Job Details

Salary: Competitive salary & benefitsGrade: 2AReporting Line: Head of Governance & ReportingContract Type: 8 months FTCLocation: London or ChesterfieldClosing Date: 2nd April 2024

What to expect

In this role, you will support the Head of Governance & Resourcing in the day to day management and development of the Governance processes (Change Excellence Framework) for all Post Office change. You will also facilitate the Stakeholder Gating Forum on a weekly basis - assuring documentation, chairing the meeting, capturing actions and decisions.

This role is critical in ensuring nothing is released into the operational environment without the receiving business areas being ready for the change. This protects Post Office Limited and Postmasters from operational issues and reputational damage.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Experienced in Governance and Change control process
• Project and programme Management qualifications e.g. Agile, Prince2, MSP or P3O
• Experience working in business wide portfolio management office
• Ability to deliver outcomes based on broad objectives without detailed instructions and operate with ambiguity.
• Ability to achieve outcomes through influencing rather than direct authority
• A good sense of business acumen and understanding of strategic direction setting and delivery implementation in support of this
• Ability to question and challenge thinking in a proactive manner that draws out key issues and questions whilst maintaining personal relationships
• Ability to manage multiple, parallel, sets of engagement and analysis activity
• Self-starter with ability to manage workload effectively and independently
• Ability to communicate clearly and concisely at all levels
• Good analytical and innovative problem solving skills
• Ability to present analysis, findings, recommendations and proposals to senior audiences, ensuring buy-in of key stakeholders even when challenging the status quo or delivery status
• Ability to deal with ambiguity whilst being flexible and adaptable.

About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.