General Needs Maintenance Operative VOIDS - Ashford Borough Council : Job Details

Job Title: General Needs Maintenance Operative (VOIDS)

Location: Ashford, Kent

Salary: £27,353 to £29,837 per annum

Job Type: Full time, Permanent

Working Hours: 40 hours per week

Closing Date: 10th September 2025

About The Role:

We are looking for a skilled and dedicated General Needs Maintenance Operatives to join our Voids team in our Housing Services. You will play a vital role in improving the quality of life for our tenants by delivering high-standard domestic repairs, enhancing communal areas, and supporting housing management services.

This is a hands-on role that combines practical maintenance work with tenant engagement, block inspections, and conflict resolution. You will be the face of the Council in our communities.

You will be responsible for carrying out a wide range of domestic repairs and improvements in tenant homes, including basic carpentry, plumbing, and lock replacement, along with:

• Maintaining and enhancing communal areas such as hedge trimming, weeding, and internal redecoration.
• Conducting block inspections and identifying health & safety or fire risks.
• Supporting urgent repairs and ensuring properties are made safe quickly and effectively.
• Using petrol-powered tools to clear overgrown gardens and communal spaces.
• Assisting with estate inspections and enforcement compliance.

About you:

It is essential that you have a practical mindset, strong interpersonal skills, and a genuine desire to help others and have:

• Good literacy and numeracy skills, with the ability to maintain clear and accurate records.
• Experience in general domestic repairs and home improvements, including basic carpentry and gardening tasks like mowing and hedge trimming.
• A clean driving license and the ability to travel across the borough.
• Confidence in dealing with the general public, including tenants with health conditions or challenging behaviour.

Benefits:

• Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.
• Competitive remuneration package Including:
  • An excellent salary linked pension scheme
  • Generous annual leave with flexi time
  • Free life insurance
  • Supportive relocation package
  • Opportunities for training and development

Additional Information:

With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.

We welcome applications form the Armed Forces Community.

Please click the APPLY button and you will be redirected to the council's website to complete your application.

Candidates with experience or relevant job titles of; Handy Person, Handyman, Plumber, Painter, Decorator, Building Maintenance, Builder, General Builder, Installations, Pipe Repairs, Kitchen Maintenance, Bathroom Maintenance, Kitchen Repairs, Bathroom Repairs, Builder, Property Maintenance may also be considered for this role.