Funeral Director - Otter Jobs : Job Details

Funeral Director

No previous Funeral experience required.

My client is a well-established family-run funeral directors in Basingstoke. Their long-standing reputation is built on trust, respect, and a deep commitment to the families they serve. They are looking for a new Funeral Director to join their team, who shares their core values and is dedicated to helping people through one of the most difficult times in their lives.

We believe that the right attitude is the most important thing you can bring to this role. If you are dedicated, compassionate, empathetic, and ready to learn, their supportive team will provide all the in-house training you need to succeed. So, if you fit this bill and are looking for a change to a more meaningful role, then this could be for you.

What You'll Do

As a Funeral Director, no two days are the same, but your duties will typically include:

• Taking initial phone calls after a death and providing immediate support.
• Meeting with families to discuss and arrange all aspects of a funeral.
• Coordinating with crematoriums, ministers, and other third parties.
• Handling all necessary legal paperwork with great attention to detail.
• Managing the finer details of each service, such as music, flowers, donations, and transport, to ensure everything runs smoothly.
• Being part of our on-call rotation (typically one week in four) for out-of-hours duties.

What We're Looking For

The ideal candidate will have:

• A good telephone manner and the ability to interact with people easily.
• A genuinely empathetic and professional approach.
• Strong attention to detail and excellent multi-tasking skills.
• The ability to be a team player while also taking control of situations.
• Good computer literacy.
• A clean driving license.
• The flexibility to cover bank holidays on a rota basis and be available for the on-call rota.
• Most importantly, the right attitude and a desire to help others.

What We Offer You

The opportunity to become part of a friendly and supportive work family. They are committed to your success and will provide the training and backing you need every step of the way.

• A competitive salary of £35k - £40k, depending on your experience.
• Overtime pay for hours worked in the office and a payment of £41.78 per removal for on-call duties.
• 20 days of holiday per year plus bank holidays, increasing to 25 days after five years of employment.
• A company pension scheme.
• The profound sense of achievement that comes from supporting a family through their toughest times.

If you have the right attitude and are ready for a meaningful and rewarding career, we encourage you to apply.