Front of House Receptionist - Local Authority - Reed : Job Details

Front of House Receptionist - Local Authority

• Location: Barnsley S71 postcode
• Working Hours: Monday to Thursday, 8:30 AM – 4:30 PM; Friday until 4:00 PM
• Pay Rate: £12.85 per hour PAYE

We are seeking a friendly, proactive, and highly organised Front of House Receptionist to join our vibrant Family Hub team. This role is crucial in supporting universal services for families with children and young people, with a nursery located onsite.

Day-to-day of the role:

• Provide a warm, welcoming reception service for families and visitors.
• Handle administrative tasks including room bookings, archiving, and message taking.
• Manage incoming phone calls and direct queries appropriately.
• Guide visitors and service users to the correct locations within the hub.
• Respond sensitively and appropriately to children of all ages.
• Maintain confidentiality and professionalism at all times.
• Support a diverse range of families and professionals with a positive, inclusive approach.
• Multi-task effectively in a busy, people-focused environment.

Required Skills & Qualifications:

• Previous experience in a receptionist or front-of-house role.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and priorities.
• Comfortable working with children and families from diverse backgrounds.
• High level of confidentiality and discretion.
• Team player with a supportive and flexible attitude.
• Desirable: Experience working in a family services or SEND environment and familiarity with room booking systems and general office administration.

Benefits:

• Competitive hourly rate.
• Opportunity to work in a supportive and vibrant environment.
• Gain valuable experience in family services.

To apply for this Front of House Receptionist position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position