Freight Forwarding Coordinator
Location: Fareham OfficeJob Type: Full-time
Our client, a leading logistics provider, is looking for a proactive and detail-oriented Freight Forwarding Coordinator to join their team in Fareham. Reporting directly to the Branch Manager, this role plays a vital part in ensuring the smooth and compliant transportation of cargo to and from the Channel Islands. If you have experience in freight forwarding, international shipping, and customs clearance, this could be the perfect opportunity for you.
Key Responsibilities
- Customer Service: Deliver exceptional service by managing customer bookings and ensuring their requirements are met with precision.
- Freight Coordination: Collaborate with shipping lines, customs authorities, and international offices to facilitate efficient cargo movement.
- Regulatory Compliance: Uphold all operational and legal standards, including Health & Safety regulations.
- Transport Logistics: Organise transport with approved hauliers, negotiate competitive rates, and ensure equipment availability.
- Documentation Management: Prepare and process all necessary documentation for cargo handling, ensuring timely and accurate loading/unloading.
- Administrative Duties: Manage invoicing, filing, customer queries, and claims. Monitor costs to align with departmental budgets.
- Operational Planning: Work closely with the team to schedule collections and deliveries, optimising resources to meet service expectations.
Candidate Profile
- Industry Experience: Demonstrated experience in freight forwarding or a similar logistics role.
- Tech-Savvy: Strong proficiency in IT systems and tools.
- Effective Communicator: Excellent interpersonal and communication skills, both internally and externally.
- Regulatory Awareness: Solid understanding of transport and customs regulations.
What’s in It for You?
- Competitive Salary within a globally recognised and growth-oriented company.
- Sustainability Commitment – contribute to meaningful environmental initiatives.
- Employee Benefits Package including:
- Enhanced annual leave that grows with your tenure.
- Salary sacrifice schemes for eco-friendly vehicles and bicycles.
- Access to the WeCare app for health and wellbeing support, including virtual GP services for you and your family.
- Discounts and cashback via the LifeWorks app.
- Comprehensive life insurance with probate assistance.
How to Apply
If you're ready to take the next step in your logistics career, please submit your CV and a cover letter outlining your relevant experience and motivation for applying.