Job Location : Stoke-on-Trent, UK
A Fraud and Risk Supervisor, who will be responsible for the development of a group of Team Leaders playing a key role in the adoption of risk mitigation measures and departmental change.
The Fraud and Risk Management team provides intuitive and intelligent risk analysis, protecting the Business from significant external threats to its proprietary well-being.
In this leadership role, you will be responsible for the development of a team of Specialists and Team Leaders. The successful applicant will be provided with full training and support but previous experience in a similar role or background is required.
You will develop an excellent understanding of both fraudulent behaviours in the gambling industry and the risk mitigation measures managed by the team. As a Fraud and Risk Supervisor, you will be part of a team delivering operational efficiency whilst driving development and change.
This is an exciting and rewarding opportunity for anyone looking to develop a career within this specialist area of the operation. The position is full time working 5 from 7 days between the hours of :00.
Preferred Skills, Qualifications and Experience
• Effective written and verbal communication skills.
• Ability to coach, develop and lead by example.
• Capacity to plan, prioritise and balance workload efficiently and productively through effective time management, delegation and allocation of resource.
• Sound judgement with a logical, well informed approach to decision-making.
• Excellent attention to detail in all aspects of your work.
• Experience within investigation, analytics, risk assessment or reporting of internal and external risks.
• Innovation and ability to develop concepts to meet the departmental and Business objectives.
Main Responsibilities
• Managing and overseeing the tasks and duties of Specialists and Team Leaders on a daily basis.
• Completing supervisory tasks including higher risk account screening, managing departmental escalations and liaising with third party merchants and payment providers.
• Monitoring, maintaining and developing performance levels throughout the department through Performance Management, whilst considering all aspects of the role, such as: procedural, compliance, assessments, data analysis and reporting.
• Coaching and developing Team Leaders to uphold department standards with use of both short and long-term objectives.
• Reviewing and escalating technical issues.
• Identifying improvements to increase quality, productivity and efficiency within the department.
The benefits of working with us
• Bonus Schemes
• Company Pension
• Employee Assistance Programme
• Employee Discount Programme
• Eye Care
• Income Protection
• Life Assurance
• Life Events and Long Service
To apply send a copy of your CV with covering letter to bet365 quoting the position reference FRS0825RD or click on the link to apply.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found on the bet365careers website.
Salary : -
Apply Now!