Forwarder / Import Operator - Parkside Office Professional : Job Details

Forwarder – Freight Forwarding (Birmingham, Full-Time)  Join a dynamic freight forwarding team as a Forwarder, delivering outstanding end-to-end service across air, sea, and road operations. This role focuses on providing seamless customer support, ensuring operational excellence, and driving compliance with key regulations.  Key responsibilities:? Manage end-to-end freight forwarding activities (clearances, bookings, deliveries, invoicing)? Maintain excellent customer service, building strong client and supplier relationships? Ensure accurate customs entries, cost control, job costing, and month-end compliance? Collaborate closely with senior forwarders, operations managers, and sales teams? Follow strict SOPs, KPIs, and quality standards to meet internal and external requirements  What you’ll bring:? Proven experience in freight forwarding operations (air, sea, or road)? Strong customer service focus and problem-solving skills? Knowledge of transport sector IT systems and financial processes? Ability to work flexibly, including occasional shifts and weekends? Driven, results-oriented, and team-focused attitude  ?? Location: Birmingham? Full-time, Monday–Friday (with flexibility for shifts/weekends as needed)  Ready to take your freight forwarding career to the next level? Get in touch today to apply or find out more!