Finance and Operations Officer - Redway HR Ltd : Job Details

Mission:

The Follicular Lymphoma Foundation (FLF) has a mission to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.

We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.

Purpose of the Job:

We are seeking a proactive and motivated Finance & Operations Officer to support our Finance & Operations team in delivering vital business support and operational activities for the Follicular Lymphoma Foundation. This role will provide direct support to the Head of Finance, taking on specific responsibilities while contributing to the overall efficiency of the Foundation.

We are looking for someone with a willingness to learn, a can-do attitude, and a desire to play a meaningful role in the growth of the Foundation. This is an excellent opportunity for someone interested in developing a career in charity finance and operations.

This is a developmental role offering broad exposure to finance, accounting, operations, and governance within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.

The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.

Main Responsibilities:

Finance

• Process Purchase Ledger, payments and expenses, ensuring timely and accurate handling.
• Review and track accounts and corporate card usage to ensure compliance.
• Process expense claims in accordance with FLF’s Financial Policies and Procedures (FPP).
• Perform data entry of revenue and expenditure into relevant financial systems.
• Administer Gift Aid submissions in a timely and accurate manner.
• Prepare external supplier payment runs and set up payments for review and approval.
• Daily bank reconciliation

Donation & Gift Administration

• Ensure all donations are accurately recorded and administered, particularly during major fundraising events.
• Facilitate the distribution of patient and supporter vouchers.
• Maintain accurate documentation and a robust audit trail for all transactions.
• Upload and manage donation data in the CRM Sales Force (Customer Relationship Management) system.

HR & Finance Report Production

• Generate ad hoc reports as requested by management.
• Support the Head of Finance with audit preparation, annual returns, and compliance submissions to the Charity Commission and other regulatory bodies.
• Utilise the HR system (Breathe) for reporting and data extraction.
• Review and track staff holiday records.

CRM - Salesforce

• Act as the internal lead (“champion”) for the Salesforce CRM system.
• Ensure the accuracy and completeness of financial data uploaded to the CRM.
• Perform monthly reconciliations between CRM-reported transactions and actual revenue records.

Other Duties

• Collaborate closely with the Fundraising Team to support revenue projections and assess financial risk, while ensuring outstanding commitments are followed up and banked efficiently.
• Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
• Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
• Carry out any other duties within the scope and purpose of the role as requested by their line manager.

Skills & Competencies:

Essential Criteria

• Highly organised, disciplined, and able to manage multiple tasks efficiently
• Eager to learn with a flexible and adaptable mindset
• Strong numerical skills with a high level of attention to detail
• Minimum of 3 years' experience in a finance-related role
• Effective time management and the ability to prioritise workload
• Strong team player with the ability to build and maintain positive working relationships
• Proficient in Excel and spreadsheet use; comfortable working across multiple systems and data sources.

Desirable Criteria

• Strong analytical skills and problem-solving ability
• Experience in credit control and familiarity with various finance systems
• Proficient in Salesforce CRM
• Experience using accounting platforms such as Xero and QuickBooks
• Skilled in report creation and data interpretation
• Previous experience working in the not-for-profit or charity sector
• Solid general IT skills, with the ability to quickly learn new tools and software
• Experience using and AI support

Hours of Work, Holidays & Benefits

This is a full-time role with working hours generally 9am - 5pm Monday to Friday.

Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London, NW3 6HJ

Diversity: The FLF recognises the importance of diversity and encourages people form any background to apply for this role, provided they have suitable experience and ability as indicated within this specification.

Benefits:

• 25 days annual leave (FTE), plus bank holidays
• London-based flexible hybrid working model with 2 days in the office per week
• Enhanced sick pay – up to 10 fully paid sick days per year
• Nest pension scheme
• Group Life Insurance, which includes:
• Day-to-day wellbeing support
• Later-life care support
• Virtual GP access
• Bereavement counselling
• Flexible hybrid working
• Emotional and practical support