Field Service Team Leader - Audio Visual - Prospero Integrated : Job Details

Field Service Team Leader - Audio Visual

London: £45,000 - £50,000 + Benefits

Excellent opportunity for an experienced Field Service Team Leader- Audio Visual to manage and develop a team of AV Field Service Engineers. You'll act as a technical escalation point, ensure fault resolution to the highest client satisfaction, and drive service improvements across projects and contracts.

What you'll do:

• Lead, mentor, and train Field Service Engineers.
• Oversee service contract mobilisations and project handovers.
• Handle client escalations and advanced fault diagnostics.
• Contribute to service strategy, documentation, and process improvements.
• Carry out surveys, small works installations, and occasional European travel.

What we're looking for:

• Strong technical knowledge in AV / VC / UC technologies.
• Excellent communicator with strong client-facing skills.
• Calm under pressure, organised, and detail-focused.
• Leadership skills with experience managing remote teams.

This is a fantastic opportunity to join an established AV services provider and make a real impact on service delivery and operational excellence.

Apply now to take your career to the next level!