Field Service Engineer - Henderson Brown Manufacturing : Job Details

We are delighted to be working exclusively with a global food machinery manufacturer to support with their search for a Field Service Engineer.Role Summary

You'll deliver both reactive and planned maintenance across a variety of food processing machines-peelers, extractors, conveyors, sorters, packers, etc. You'll also support with new installations, commissioning, fault-finding, and customer training, aiming to maximise uptime and client satisfaction.

Key Responsibilities

• Perform planned preventative maintenance and respond to breakdowns on food processing equipment. Ensure timely and effective repairs
• Train client staff on safe, efficient operation
• Diagnose and fix faults in mechanical, electrical, pneumatic, and hydraulic systems, including PLC and control diagnostics
• Maintain accurate documentation of service visits, job reports, and maintenance logs using CMMS or equivalent systems
• Provide technical guidance, operator training, and best-practice advice to site staff for improved yield and reduced downtime
• Liaise with internal teams (sales, R&D, workshop engineering) to escalate product issues and feed insights into continuous improvement efforts

Technical Skills & Qualifications

• Qualified in electrical and/or mechanical engineering (NVQ, City & Guilds Level 3 or equivalent)
• Hands-on experience servicing machinery in food or FMCG environments, especially on food processing lines
• Strong fault-finding across multi-disciplinary systems (mechanical, electrical, pneumatic, hydraulic), with PLC and control system familiarity preferred
• Understanding of food-safety standards (e.g. HACCP, CIP cleaning), stainless-steel environments, and sanitary processing regimes
• Valid UK driving licence and willingness to travel extensively with occasional overnight stays

Soft Skills & Attributes

• Excellent communication and customer service skills, able to explain technical issues clearly to operators and management
• Self-motivated, organised, adaptable and capable of managing multiple service calls independently across varying client sites
• Strong problem-solver, proactive and detail-oriented with a strong commitment to health, safety, and quality standards
• Willing to engage in continuous learning-keeping up to date with newer machinery, control systems, and industry best practice

Remuneration & Benefits

• Competitive base salary with generous overtime schemes.
• Company van (electric or petrol/diesel) and fuel card; mobile phone and laptop provided
• 25?days holiday plus UK bank holidays; pension contribution scheme
• Ongoing technical training-including opportunities for manufacturer-led education abroad-and career development pathways
• Access to employee wellbeing programmes and optional perks/discounts

Working Conditions

• Field-based role covering multiple food manufacturing sites-frequent travel across the UK with potential for overnight stays depending on client requirements
• Work environments vary from chilled or ambient processing lines to stainless-steel wet zones-full adherence to PPE, hygiene protocols, and site-specific safety training is mandatory

Why Join?

This is a specialist technical role supporting essential specialist equipment across high-profile food manufacturing sites. Your contribution will directly impact machinery performance, productivity, and customer satisfaction-while being backed by a supportive team, structured benefits, and room to grow.

If you have strong experience in field service engineering-ideally within food processing machinery-and you enjoy the travel, customer interface, and technical challenge this role brings, we'd love to hear from you.

Please get in touch to apply or request more details.