Field Service Engineer - Tennex Recruitment Solutions : Job Details

Field Service Engineer

About the Role

We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction.

Key Responsibilities & Skills

• Diagnose and repair faults on MFDs, replacing parts where necessary. (Training provided)
• Install, configure, and update firmware/software.
• Perform quality checks and provide clear service reports.
• Driving License Needed (Any experience as an IT Field field engineer is preferred)
• Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment.
• Strong IT knowledge
• Experience with Hardware/Software support (Bonus for exp supporting MFD’s)
• Customer-focused with excellent communication skills.
• Organised, proactive, and able to work independently.

What’s on Offer

• Salary £26,000-£28,500 (DOE)
• Fully maintained company car
• Company fuel card.
• Remote/Travel/Client Site
• Competitive salary (rising each day per service) bank holidays.
• Pension scheme & life cover.
• Healthcare cash plan & wellbeing support.
• Staff perks platform
• Volunteer days.
• Career development and progression opportunities.

• Location: Manchester & Remote
• Hours: Mon–Fri, 37.5 hrs
• When you are not on client site you will work from home.

We are looking to start the first round of interviews immediately

If you are interested please reach out to Talent (AT) Tennex . uk