Field Engineer - Career poster : Job Details

Field Engineer

Join HelioStor’s Expert Team!

Location: Commutable to Slough, Watford, Reading, Oxford and Leighton Buzzard and surrounding areas.

Are you a Tech Support, System Administrators, Storage Admin or similar looking for the next step? Are you ready for a new challenge in the field? We provide thorough training so join us to take your career to the next level!

Who Are We?

HelioStor are an established and growing independent Professional Services organisation. We deliver services on behalf of major vendors in the Datacentre Server and Storage industry. Our customers trust us with their business-critical systems and expect the highest standards.

Are you our new Field Engineer? Can you bring your existing skill set to train as a field engineer to deliver exceptional service to our major clients?

• We’ll train you to work alongside experienced professionals on installation and upgrade projects, with a primary focus on backup solutions.
• You’ll support our customers across EMEA, ensuring their business-critical systems run smoothly.
• You’ll tackle technical challenges in both hardware and software, using your problem-solving skills to deliver outstanding results
• Come and be part of a team that values innovation, clear communication, and customer trust.

Do you tick all our boxes?

• A technical background such as in Technical Support, System Administration, Storage Administration, or similar roles within a large bank, retail, or enterprise IT environment
• 2 years’ hands-on experience with NAS/File/Object Storage (e.g., NetApp)
• Customer facing skills in a technical environment
• Strong organisational skills, attention to detail, and the ability to work independently
• Excellent communication and interpersonal skills.
• A valid driving licence and passport, with the flexibility to travel across EMEA and work outside standard hours when required
• Security Clearance will be required for this role

Why Join HelioStor?

• Competitive salary circa. £35,000 (depending on experience) plus £3,000 car allowance.
• Enhanced overtime/out-of-hours pay (1.5x salary) as standard
• 33 days holiday per year
• Private Medical Insurance
• Instructor-led and on-the-job training to expand your skills in cutting-edge deployment and integration technologies
• The chance to work with a dynamic, supportive team focused on delivering the best solutions for our clients
• The change to progress to consultant level

Ready to take the next step into field engineering? Apply now!