Field Care Supervisor - Home Support Matters : Job Details

Advance Your Career in Domiciliary Care - Join Home Support Matters!

Are you experienced in providing high-quality care to people in their own homes? Do you have a passion for empowering individuals to live independently with dignity, respect, and compassion?

If so, we'd love to hear from you!

As a Field Care Supervisor with Home Support Matters, you'll play a vital role in supporting our care and support workers to deliver person-centred, safe, and effective care across our community. You'll act as the crucial link between customers, their families, our care teams, and external professionals, ensuring a seamless and high-quality service.

• 37.5 hours per week, Monday to Friday, 9am to 5pm

• Participation in an on-call rota (including every other weekend) with enhanced pay of £15.97/hour

• Flexibility to work outside of core hours to meet service demands

• Conduct detailed care assessments and develop personalised support plans

• Ensure accurate medication management and comprehensive care documentation

• Perform regular audits to maintain high standards and compliance

• Collaborate with multidisciplinary professionals including social workers, GPs, and family members

• Provide coaching, support, and supervision to care/support workers in the field

• Promote independence, choice, and dignity in every aspect of care delivery

• Respond promptly to any safeguarding concerns or incidents

You'll cover areas including Beccles, Lowestoft, and Great Yarmouth, based from our Beccles head office. Mileage is reimbursed at 42p per mile.

We're seeking candidates who bring:

• Experience in domiciliary or community-based care

• A genuine passion for delivering high-quality care

• Excellent communication and interpersonal skills

• Confidence using Microsoft Office and digital care systems

• Strong organisational skills and attention to detail

• A full UK driving licence and access to a vehicle

• NVQ Level 3 in Health & Social Care (or willingness to work towards it)

• Supervisory or team leadership experience (desirable but not essential)

• Blue Light Card - Access exclusive discounts for you and your family

• Comprehensive Paid Induction - 6 days of training (Beccles, 9-5), including shadowing and a funded Care Certificate

• Ongoing Training & Development - To support your growth and progression

• Career Progression - Clear pathways and support to gain further qualifications

• Free Branded Uniform & PPE - Provided for your safety and professionalism

• Company Mobile Phone - For work-related duties