Field Care Supervisor - Alcedo Care Limited : Job Details

Alcedo Care is a leading homecare provider of community and nurse-led care services within the North West. We are a family-owned business with family values at the heart of everything we do, and a shared mission to enrich lives and support independence. We’re proud to have been voted a Top 20 Home Care Provider within the UK on homecare.co.uk for 5 years running!

Role: Field Care Supervisor

Pay: £30,160 per annum (contracted) + Holidays + PensionMileage: £0.35 per mileLocation: Kendal and surrounding areasHours: Field-based and office-based, including mornings, evenings, every other weekend, and on-call duties.

Due to continued demand, we are now expanding our team!

We are seeking a highly motivated Field Care Supervisor to join our Kendal (and surrounding areas) team and play a key role in our mission to provide outstanding care to our clients.

As a Field Care Supervisor, you will work closely with carers out in the field (surrounding areas of Kendal) and alongside our Registered Manager. You will be a main point of contact for both staff and clients, providing support, supervision, and mentorship, as well as ensuring the highest standards of care delivery and client satisfaction.

Duties and Responsibilities:

• Supervision and mentorship of staff including undertaking spot checks on care workers in the field
• Completing competency checks and supporting the delivery of high-quality care at all times
• Completing service reviews by visiting our clients to ensure the smooth running of our care services
• Developing and maintaining strong relationships with the clients we support and their families
• Assisting with the creation of carers’ and clients’ weekly rotas to support business development
• Providing hands-on care in accordance with best practices, policies, and procedures
• Participating in on-call duties for our emergency out-of-hours service on a shared rota basis
• Working every other weekend as part of your contracted hours

Requirements:

• Minimum 12 months experience in a care role
• NVQ Level 2 or Level 3 in Health & Social Care, or 1 year of leadership/supervisory experience
• A full UK driving licence and access to your own vehicle
• A passion for care and supporting others, with strong communication and organisational skills

Working with Alcedo Care gives you the following:

• Contracted salary of £30,160 per year
• Mileage contribution of £0.35 per mile
• Weekly pay – paid every Friday
• Ongoing career development with clear progression opportunities
• Blue Light Card offering hundreds of discounts after 6 months of service
• Carer of the Month awards and ongoing recognition
• 24/7 support from your local team
• Free mental wellbeing support available 24/7

Ready to take the next step in your care career?Apply now and be part of an award-winning, compassionate team at Alcedo Care.