Female Support Worker - Acuity Care Group Limited : Job Details

Job Introduction

Female Support WorkerPay rate: £14.00 per hourShift Pattern: 8am – 8pm and 8pm - 8am waking nights (36 and 24 hours per week permanent contracts available)

A face-to-face Assessment Day for this role will take place on Thursday, 11th September 2025, between 9:00am and 5:00pm. Attendance is mandatory as it forms a key part of the interview and selection process if successful at telephone interview.

We’re looking for a compassionate and reliable Support Worker to assist an individual living in their own home in Cheltenham. This person lives with Chronic Fatigue Syndrome, FND, and Gastroparesis, but this does not define them. They have a love of rehoming vintage treasures, creative projects, and gardening.

You’ll be providing hands-on, person-centred care that helps make daily life meaningful and enjoyable. Local knowledge of Cheltenham and a full UK driving licence are essential to support outings and activities for the day shifts, however not necessary for night shifts.

You’ll bring experience in:

• Complex care

• Supporting behaviours perceived as challenging

• Mental health

• Managing multiple allergies

In this role, you will:

• Provide 2:1, personalised care and enriching activities

• Support independence, wellbeing, and daily routines

• Follow care plans and keep accurate records

• Work in line with CQC standards and organisational policies

This is a chance to support with empathy, make a real difference, and be part of someone’s everyday life in a positive way.

 More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A – Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

 What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

 What else do we offer?

We do offer additional benefits including:

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• Further training in NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.