Facilities Coordinator - Hexagon Group : Job Details

Facilities Coordinator

Central London

£35,000 - £40,000

Hexagon Group is delighted to partner with a leading facilities management company in recruiting a Facilities Coordinator to support the facilities management team in overseeing a prestigious client's property portfolio across London's West End. You will join a team with numerous success stories and be given plenty of opportunities for career progression.

As the Facilities Coordinator, you will support the Facilities Management team with administrative tasks, working with systems such as Elogbooks, Proactis, and other property management software. You will coordinate work with the relevant contractors while delivering exceptional customer service to your client.

Key Responsibilities:

• Support the Facilities Management team with day-to-day administrative tasks, helping ensure smooth operational delivery.
• Develop a working knowledge of property management processes, compliance standards, and company procedures.
• Raise work orders and process low-value approvals on behalf of Facilities Managers.
• Assist in tracking and closing actions from Health & Safety audits and compliance documentation.
• Ensure statutory compliance records are accurately maintained and up to date.
• Prepare monthly and quarterly client reports, and participate in client meetings to present data and support service delivery.
• Maintain and update client portals, track outstanding work orders, and review PPM schedules for accuracy.
• Handle general admin tasks including document compilation, travel coordination, and providing cover for other Coordinators as required.

You will have several years' experience working in the facilities management sector, ideally in an administrative capacity. Experience with systems such as Elogbooks, Proactis, and general property management software is highly desirable. You should also have a strong understanding of statutory compliance and health and safety protocols; holding an industry recognised qualification such as IOSH would be advantageous.

We are particularly keen to hear from individuals who are passionate about the Facilities or Property Management industry and are eager to build a long-term career in this field.